SLR Collective - Privacy Policy

This privacy policy explains how SLR Collective (“we”, “us”, “our”) collects, uses, stores and protects your personal information when you visit our website or use our services. We are committed to safeguarding your privacy and complying with the UK General Data Protection Regulation (UK‑GDPR) and the Data Protection Act 2018.

Please read this policy carefully.

1. Who We Are

SLR Collective 7 Harrison Drive Saint Mellons Cardiff CF3 0NU Wales United Kingdom

Email: hello@slrcollective.co.uk Website: https://slrcollective.co.uk

SLR Collective is a multidisciplinary creative studio offering:

bespoke ceremonies

botanical design

millinery

jewellery

workshops

commissions

consultations

online retail

For the purposes of data protection law, we are the data controller.

2. What Personal Data We Collect

We may collect the following information:

Information you provide directly

Name

Email address

Phone number

Postal address (if relevant to your booking or order)

Enquiry details

Ceremony information you choose to share

Workshop booking information

Order details for products or services

Preferences and communication choices

Information collected automatically

IP address

Browser type and version

Device information

Pages visited and time spent on the site

Referring website

Cookies and analytics data

Payment information

We do not collect or store credit/debit card numbers. Payments are processed securely by PayPal.

3. How We Collect Your Data

We collect data when you:

submit an enquiry form

book a workshop or service

purchase a product

contact us by email, phone, WhatsApp, or social media

sign up for updates or marketing

browse our website

interact with cookies or analytics tools

view embedded content (Instagram, Facebook, YouTube, TikTok)

4. How We Use Your Data

We use your data to:

respond to enquiries

provide services you have requested

process bookings, orders, and payments

manage workshop attendance

send updates or marketing (only with your consent)

improve our website and services

maintain internal records

comply with legal obligations

We rely on the following lawful bases:

Contract — to provide the services you request

Consent — for marketing communications

Legitimate interests — to improve our services and website

Legal obligation — for tax, accounting, and regulatory requirements

5. Marketing Communications

We will only send marketing emails if:

you have opted in, or

you are an existing customer and the content is similar to what you previously purchased (“soft opt‑in”)

You can unsubscribe at any time by clicking the link in our emails or contacting us directly.

6. Sharing Your Data

We do not sell your data.

We may share your data with trusted third‑party providers who help us operate our business, including:

PayPal (payment processing)

IONOS (website hosting and email forms)

Email marketing platforms (if used)

Analytics providers

Embedded content platforms:

Instagram

Facebook

YouTube

TikTok

Communication tools:

WhatsApp

Phone integrations

These providers only process your data on our instructions and must comply with UK‑GDPR.

7. Embedded Content

Our website may include embedded content such as:

Instagram posts

Facebook posts

YouTube videos

TikTok videos

WhatsApp contact buttons

Phone call buttons

Embedded content behaves as if you visited the platform directly. These platforms may collect data about you, including your IP address, device information, and interaction with the embedded content.

We recommend reviewing their individual privacy policies.

8. Data Security

We take appropriate technical and organisational measures to protect your data, including:

secure servers

encrypted payment processing via PayPal

password‑protected systems

restricted access to personal data

If we suspect a data breach, we will notify you and the ICO where legally required.

9. Data Retention

We keep your data only for as long as necessary to:

provide services

comply with legal obligations

resolve disputes

maintain business records

You may request deletion of your data at any time (see Section 11).

10. Cookies & Analytics

Our website uses cookies to:

improve functionality

analyse website traffic

understand user behaviour

You can manage or disable cookies through your browser settings.

If you use Google Analytics or IONOS Web Analytics, they will collect anonymised usage data.

11. Your Rights

You have the right to:

access your personal data

correct inaccurate information

request deletion

restrict processing

object to processing

withdraw consent

request data portability

To exercise your rights, contact us at: hello@slrcollective.co.uk

If you are unhappy with how we handle your data, you can contact the Information Commissioner’s Office (ICO) at https://ico.org.uk.

12. Links to Other Websites

Our website may contain links to external sites. We are not responsible for their content or privacy practices.

13. Changes to This Policy

We may update this policy from time to time. The latest version will always be available on our website.

14. Contact Us

If you have any questions about this privacy policy or how we handle your data, please contact:

SLR Collective Email: hello@slrcollective.co.uk